As a nationally recognized expert on consumer compliance issues, with more than 30 years of bank and regulatory compliance experience, Ken Baebel serves as Director of Regulatory Relations. Prior to joining ICS Compliance, Ken was respo... MORE

As a nationally recognized expert on consumer compliance issues, with more than 30 years of bank and regulatory compliance experience, Ken Baebel serves as Director of Regulatory Relations.

Prior to joining ICS Compliance, Ken was responsible for lending compliance with respect to consumer protection and fair lending laws at a $17 billion savings bank. And he has years of experience on the regulatory side of the industry having been a senior review examiner in the Division of Consumer and Community Affairs at the Board of Governors of the Federal Reserve System and an Assistant Director for Compliance Policy with the FDIC.

Ken earned a BA at the University of Bridgeport and an MBA at American University. LESS

John Berger brings more than 22 years of mortgage operations, underwriting, and auditing experience to ICS Compliance. Before joining ICS Compliance, John fine-tuned his expertise while Assistant Vice President, Quality Assurance at a ... MORE

John Berger brings more than 22 years of mortgage operations, underwriting, and auditing experience to ICS Compliance.

Before joining ICS Compliance, John fine-tuned his expertise while Assistant Vice President, Quality Assurance at a regional business financial services firm and before that as Quality Control Consultant, Contract Underwriter, and Operations Manager at a number of financial and mortgage servicing organizations.

Among his accomplishments, he designed, developed, and presented The Quality Management Communication Model at the 2000 National MBA Quality Assurance Conference.

John was awarded the Chartered Financial Consultant (ChFC) designation from the American College and earned a Bachelor of Science in Business Management from Boston University School of Management. LESS

With more than 20 years of compliance risk management experience in the financial services industry, Paul Brinker has sophisticated expertise in risk modeling, procedure development, project management, and process... MORE

With more than 20 years of compliance risk management experience in the financial services industry, Paul Brinker has sophisticated expertise in risk modeling, procedure development, project management, and process improvement.

Prior to ICS Compliance, Paul was Vice President, Chief Compliance Officer for a $450 million bank subsidiary of a nationwide mortgage lender where he functioned as BSA / AML Officer, Information Security Officer, and Chief Privacy Officer. Earlier in his career he held roles as National Bank Examiner for the Office of the Comptroller of the Currency (OCC) and Trust Auditor / Compliance Manager for a $2.3 billion multi-bank, interstate holding company.

Paul is a Certified Regulatory Compliance Manager and a Certified Financial Services Auditor and is a graduate of the ABA Graduate School of Compliance Management. He holds a Bachelor’s degree in Business Administration from the University of Cincinnati. LESS

Pam Buckley is a Certified Regulatory Compliance Manager who brings more than 20 years of regulatory compliance experience and expertise to ICS Compliance. She manages the firm’s New England Region, covering Massachusetts, Connecticut,... MORE

Pam Buckley is a Certified Regulatory Compliance Manager who brings more than 20 years of regulatory compliance experience and expertise to ICS Compliance. She manages the firm’s New England Region, covering Massachusetts, Connecticut, Rhode Island, Maine, New Hampshire, and Vermont.

Prior to joining ICS Compliance, Pam enjoyed a successful career with the FDIC. She filled a number of roles including Compliance Review Examiner, Acting Field Office Supervisor, and Senior Compliance Examiner. As a former examiner, Pam is an expert in compliance requirements and assists her financial institution clients in effectively implementing compliance solutions. Additionally, she is a recipient of the FDIC’s Nancy K. Rector Award in recognition of her community service initiatives.

Pam’s areas of expertise include compliance program administration, training, Community Reinvestment Act (CRA), ECOA, Fair Housing, HMDA, RESPA, and Home Mortgage Disclosure. With a reputation as a regulatory compliance go-to professional, she is a frequently requested speaker at regulatory compliance conferences throughout New England.

Pam received her B.S. in Finance/Investments from Babson College in Wellesley, Massachusetts. LESS

With experience from multiple perspectives – from Compliance Officer to Internal Auditor to Regulator – Janet Golonka knows regulatory compliance. And as the Director for the Pennsylvania / New Jersey region, she brings tremendous value to... MORE

With experience from multiple perspectives – from Compliance Officer to Internal Auditor to Regulator – Janet Golonka knows regulatory compliance. And as the Director for the Pennsylvania / New Jersey region, she brings tremendous value to ICS Compliance clients with more than 24 years of regulatory experience.

In her former role as Bank Examiner, Janet performed examinations of federally-regulated savings institutions. She was also responsible for developing and implementing internal audit and compliance programs and for overhauling the asset valuation analysis and review procedures.

Janet has an MBA from The University of Pittsburgh’s Katz Graduate School of Business and earned her undergraduate degree from Washington and Jefferson College. Additionally, she has attended the Graduate School of Executive Bank Management at the University of Texas at Austin and is a member of the Financial Managers Society. LESS

Alice Judd serves as Regional Director and has responsibility for the entire Mid-Atlantic Region. Her more than 20 years of experience in bank management, regulatory compliance, and operational risk serve her well in this... MORE

Alice Judd serves as Regional Director and has responsibility for the entire Mid-Atlantic Region. Her more than 20 years of experience in bank management, regulatory compliance, and operational risk serve her well in this role.

Before coming to ICS Compliance, Alice served as Senior Vice President, Compliance Officer for a multi-bank holding company where she was responsible for all aspects of compliance for two affiliate banking institutions. Other experience she brings with her includes her role as Senior Vice President, Operational Risk and Compliance Manager for a national bank.

Well respected in the regulatory compliance industry, Alice served as a member of the Maryland Bankers Association Regulatory Affairs Committee for more than 14 years.

Alice is trilingual, speaking English, Spanish, and Portuguese. She graduated from Georgetown University with a BS in Languages & Linguistics. She also holds an MBA with honors in Finance from the University of Maryland. LESS

Eric Kooistra brings more than 19 years of regulatory compliance experience to his role as Director. He specializes in evaluating internal compliance programs and providing financial institutions with regulatory guidance in relation to... MORE

Eric Kooistra brings more than 19 years of regulatory compliance experience to his role as Director. He specializes in evaluating internal compliance programs and providing financial institutions with regulatory guidance in relation to their unique needs and objectives.

Prior to joining ICS Compliance, Eric worked for 12 years with the FDIC, first as a Field Examiner, followed by six years as a Compliance Review Examiner at their Washington, D.C. headquarters office. At the FDIC, he was responsible for developing nationwide policies, procedures, and programs used by field examiners and for assisting banks with complex regulatory issues.

Eric was counted on by the FDIC to train and speak to examiners and bankers in many areas, including the Bank Secrecy Act, Internet Banking, Privacy, Truth in Lending / RESPA, and Deposit Regulations.

Eric is a graduate of Minnesota State University – Mankato with a B.S. in Finance. LESS

George Lee serves as the relationship liaison between ICS Compliance and prospective clients in the mid-atlantic region. He has more than 30 years of experience in the financial services industry including banking and lending... MORE

George Lee serves as the relationship liaison between ICS Compliance and prospective clients in the mid-atlantic region. He has more than 30 years of experience in the financial services industry including banking and lending processes.

Prior to joining ICS Compliance, George worked as a Strategic Consultant for a national $9 billion bank, as a Director of Business Development for one of the largest private-label mortgage originators, and served as Regional Vice President for a national consumer loan outsourcing company.

For ICS Compliance, George works with potential clients in matching their regulatory compliance needs with our tailored services. His relationship-focused style ultimately benefits clients by keeping their costs down with our custom compliance, remediation, and consultative services.

George is a graduate of Davis and Elkins College with a Bachelor of Science degree and holds a certification in Black Belt Six Sigma Management. LESS

Hoi Luk’s regulatory compliance, risk management, and internal audit experience spans more than 20 years with specialties in the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), residential lending, and asset quality reviews. He... MORE

Hoi Luk’s regulatory compliance, risk management, and internal audit experience spans more than 20 years with specialties in the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), residential lending, and asset quality reviews. He manages the firm’s Western Region, covering Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, and Wyoming.

Hoi is a Founder and a current board member of the Association of Certified Anti-Money Laundering Specialists (ACAMS) Southern California chapter. He has won achievement awards in his former Director of Risk Management role at a leading national business consulting, accounting, and tax firm where he was responsible for delivering risk management consulting services to financial institutions up to $6 billion in assets. Other previous positions included Compliance Analyst, Assistant Compliance Officer, and Regulatory Compliance Auditor.

A Certified Regulatory Compliance Manager and Certified Anti-Money Laundering Specialist, Hoi is also a graduate of the ABA Compliance School and ABA Graduate School of Compliance Management. LESS

Danielle McCollian is the go-to expert for information about compliance with the Community Reinvestment Act and Fair Lending and is a Commissioned National Bank Examiner and BAI-certified Risk Professional. Prior to her role at ICS C... MORE

Danielle McCollian is the go-to expert for information about compliance with the Community Reinvestment Act and Fair Lending and is a Commissioned National Bank Examiner and BAI-certified Risk Professional.

Prior to her role at ICS Compliance, she served as a national bank examiner with the Office of the Comptroller of the Currency where she specialized in consumer compliance and CRA examinations.

Danielle provides CRA and fair lending training to ICS Compliance clients, as well as to state banking association members. She is recognized for her expertise throughout the industry and is frequently invited to speak at events such as America’s Community Bankers National Compliance Conference and other CRA/Fair Lending conferences.

She is a graduate of Villanova University. LESS

With more than 25 years of experience in the financial services industry, August Perez brings an in-depth knowledge of investment and banking products, as well as electronic payment systems and software solutions to ICS... MORE

With more than 25 years of experience in the financial services industry, August Perez brings an in-depth knowledge of investment and banking products, as well as electronic payment systems and software solutions to ICS Compliance.

Formerly Senior Vice President of Compliance for two international banks with branches in Florida and New York, August is no stranger to federal banking regulations. For ICS Compliance, August manages relationships with prospective clients in the southern region, tailoring our focused regulatory compliance services to meet their needs. His consultative manner allows clients to receive services customized to their specific institution’s challenges.

Bilingual in both English and Spanish, August holds a BS in Finance from the University of Tennessee. LESS

More than half of Roger Rumbaugh’s 40 years of banking experience was focused in legal and regulatory compliance, making him a valuable asset to clients of ICS Compliance. Roger currently serves as Director of The West Virginia School of... MORE

More than half of Roger Rumbaugh’s 40 years of banking experience was focused in legal and regulatory compliance, making him a valuable asset to clients of ICS Compliance. Roger currently serves as Director of The West Virginia School of Compliance and as Principal in the Compliance Forum Program of The Virginia Association of Community Banks.

Roger’s former company, The Compliance Network, Inc., was a consulting, training, and auditing provider to banks in the mid-atlantic region. He founded the company more than 17 years ago, which was proudly acquired by ICS Compliance in 2009. The Compliance Network was successful implementing such services as: The “Compliance Hotline”, forms development, design, and review, Compliance Monitoring System Manual, compliance audits and training, and private consultations and seminars.

Previous positions include Director of Compliance and Vice President & Compliance Officer for several WV banking institutions, as well as Principal of the Charleston National Bank (CNB) Consulting Service, established in 1980 to provide advice regarding legal and regulatory compliance and other banking related matters. Roger also previously served as Director and Faculty Member of the CNB School of Compliance, which he co-founded in 1987 to provide compliance education to bankers and bank counsel.

Roger has written numerous articles for distinguished publications, such as ABA Bank Compliance, and has supplied expert testimony in numerous civil and criminal court actions. In addition, he has appeared on programs of the American Bankers Association's National Conference for Compliance Managers, Bank Counsel and Auditors; Skylink Television Network; ABA's Compliance Symposium; the Mid-Atlantic Compliance Conference, sponsored by the MD, DE, WV, and VA Bankers Associations; and various other state association-sponsored programs. LESS

Natasha Taft brings more than 15 years of banking and regulatory compliance experience to ICS Compliance. She was formerly the Director of Ethics and Compliance for a global financial services organization where she was respo... MORE

Natasha Taft brings more than 15 years of banking and regulatory compliance experience to ICS Compliance.

She was formerly the Director of Ethics and Compliance for a global financial services organization where she was responsible for overseeing the global BSA/AML/OFAC compliance program. And, she served as Manager of AML Advisory Services for an international, Big Four accounting firm where she was responsible for managing multiple projects related to review and remediation of BSA/AML programs, policies, procedures, and risk assessments.

Natasha is very involved within the compliance industry. She has been a panelist at the Money Laundering Alert’s Annual Conference and is a founding member of the Association of Certified Anti-money Laundering Specialists (ACAMS) New York Chapter.

She holds a Bachelor of Arts degree in Economics from Moscow State University and a Master of Business Administration degree in Finance from the University of Central Florida. LESS

Alla Vaynrub’s banking experience in regulatory compliance and risk management spans more than 15 years. Her specific expertise lies in operational, liquidity, and compliance risk management disciplines. Alla also has an extensive... MORE

Alla Vaynrub’s banking experience in regulatory compliance and risk management spans more than 15 years. Her specific expertise lies in operational, liquidity, and compliance risk management disciplines. Alla also has an extensive regulatory background in conducting examinations of large complex financial institutions and systemically important payment and security settlements systems.

Formerly in the role of Chief Compliance Officer for a large, national banking and investment institution, Alla provided compliance risk oversight and led the Bank’s team of compliance professionals. Alla also held former positions as Team Leader, Senior Bank Examiner with the Federal Reserve Bank of New York.

Fluent in English and Russian, Alla holds a Bachelor of Science degree and is a member of the New York Society of Security Analysts. She also holds Chartered Financial Analyst and Commissioned Bank Examiner accreditations. LESS

Jim Wistman has more than 24 years of hands-on experience in implementing and enhancing compliance programs at all forms of financial institutions. Prior to joining ICS Compliance, Jim developed a truly balanced approach to managing... MORE

Jim Wistman has more than 24 years of hands-on experience in implementing and enhancing compliance programs at all forms of financial institutions. Prior to joining ICS Compliance, Jim developed a truly balanced approach to managing regulatory requirements through his 10 years of experience at the Federal Reserve Bank of New York and 10 years of compliance risk management experience as a top-tier Compliance Officer.

Jim has unparalleled experience in coping with enforcement orders, and at the Federal Reserve he served as a Supervising Examiner in the Bank Supervision Division and was often a leader on full scope examinations at high-profile institutions. He also served as a Staff Director at the Discount Window during a nationwide liquidity crisis. Thereafter, Jim directed the implementation or upgrade of the U.S. compliance programs for four of the largest globally active banks, often serving as the U.S. Chief Compliance Officer.

With experience both global and domestic, his project management responsibilities have covered the integration of compliance and governance programs for banks, thrifts, credit unions, broker/dealers, affiliated nonbanks, and fiduciaries; buy-side and sell-side product offerings; retail and institutional clients; and U.S. and non-U.S. parent companies.

Graduating with a B.A. in Economics with honors from the University of Rochester, Jim later obtained an MBA from Columbia University’s Graduate School of Business where he was the first-ever candidate sponsored by the Federal Reserve. He holds certificates in International Relations and Management of Financial Institutions and is a frequent speaker on the current best practices in compliance risk management at industry conferences. LESS